Frequently Asked questions
How do I know the trailer can come to my house?
As long as your driveway or street isn’t a very sharp hill, we can come. Otherwise, you can check with your local recreational department and we can go to a nearby park, church or parking lot! We need up to 55 feet of cleared space (fairly flat).
What about bad weather?
We come rain, shine, chilly or hot — we are climate controlled! As long as it is safe for us to drive, we'll be there!
What time will you arrive?
We will arrive 15-20 minutes prior to the event in order to set-up but please understand that sometimes weather, traffic can cause delays. Rest assure you will receive the full time booked.
Will the kids know what to do?
Some players are experienced and some don't but don't worry we will help the kids play and coach when needed.
Should I be concerned about the types of games for kids?
Upon booking your party, you will have the option to choose which rating you want to allow the players at your party to be played. On the day of your party we will ask again if you want to stay with the ratings selected or if you would like to change it. Please note that only the host can change the ratings allowed.
Do I have to choose the games in advance?
We usually start with the most popular games from the rating you have choosen and then the players will let us know what they want to play after that.
What if too many people show up to the party? Is there an extra charge?
Yes, if you have booked a party for 1-10 players and you have more than 10, the rate will change to the next category (11-20 player rate).
If you have more than 20 people a $25.00 fee will be assessed.
For school, church, non-profit, corporate parties we will not charge for extra players but we will rotate guests through, so everybody gets plenty of playing time!
Can I bring our own games?
Unfortunately we cannot allow any outside games, or equipment to be brought inside the trailer to avoid any confusion.
Do I have to pay for the party in advance?
In order to hold your booking, a 50% Deposit is required at the time of booking. The remaining 50% is due the day of the party.
When do I make my final payment?
All final payments are due 30 minutes before your party ends. We accept Cash, Credit and/or debit card. Unfortunately we do not accept personal checks at this moment.
When will the invitations be sent?
We will mail the invitations to you at your billing address after your 50% deposit has been received.
What is inside the goodie bags?
We usually add candy, chips, pencil, slime, sticky hands, erasers, bubbles, etc.. please note that items will change from time to time due to availability.